Order Cancellation

We typically ship orders within 12–48 hours.

If you wish to cancel your order, you may do so before it has been shipped. Simply email your order number to info@anleolife.com. Once tracking information has been generated, your order has already been fulfilled, and cancellation is no longer possible. In that case, you’ll need to follow our return process after receiving the product.

Tracking information is automatically sent by our system via email. If you don’t see it in your inbox, please check your spam or promotions folder, using the email address provided at checkout.

Return Policy

We hope you love your purchase! However, if you're not 100% satisfied, you’re welcome to return your item(s) for a refund.

When Can I Return My Products?

• You may return items within 100 days of the purchase date.
• The return package must be postmarked within 100 days of the purchase date.
• Returns requested or postmarked after 100 days will not be accepted.

Please inspect your items promptly upon receipt to ensure any issues can be addressed within this 100-day window.

Who Covers the Return Shipping Cost?

• Your first return is eligible for free return shipping—we will provide you with a prepaid return label.
• For additional returns, you are responsible for the return shipping costs.
  • If you're returning an item for personal reasons (such as a change of mind or accidentally ordering the wrong product), you'll be responsible for the return shipping cost. The exact amount will depend on the shipping carrier you choose.
  • However, if the return is due to an issue on our end—like an incorrect item—we’ll cover the return shipping cost.

To qualify for free return shipping, you must use the return label provided by us.

Return Eligibility

• Returned items must be uninstalled and in resalable condition.
• We cannot accept returns for products that have been:
  • Cut, marked, soiled, wrinkled
  • Used or damaged
  • Exposed to strong odors
• Items not in salable condition will be rejected, and no refund will be issued.

If you are unsure whether your item is eligible for return, please email photos to info@anleolife.com for verification before shipping.

Return Shipping Address

We have warehouses in several states, including but not limited to the addresses listed below. The correct return address depends on your product and location.

• Warehouse 1: 6550 Jimmy Carter Blvd, Suite A, Norcross, GA 30071
• Warehouse 2: 20631 Valley Boulevard, Units A/B, Walnut, CA 91789

Please contact us at info@anleolife.com to initiate the return process and receive the appropriate return address and shipping label.

Refunds

• Refunds are processed within 7 business days after we receive and inspect your returned package.
• Refunds will be issued to your original payment method.
• Please note:
  • Original shipping fees and insurance are non-refundable.
  • Free return shipping is available only on your first return.
  • For subsequent returns or if you choose your own return method, return shipping costs are your responsibility unless the return is due to our error.

If you have any questions, feel free to contact us at info@anleolife.com. We're here to help!